Social Security Administration

AARP Puts Pressure on Social Security to Improve Customer Service

March 2, 2023

AARP (formerly called the American Association of Retired Persons), the largest public interest group for seniors in the U.S., is flexing its muscle (and the muscle of its more than 38 million members) to put pressure on the Social Security Administration (SSA) to improve its customer service. In a blog post on AARP.org, the organization says they

Changing with the Times: Social Security Adopts Gender Self-Attestation Policy

January 3, 2023

Gender identity is at the very core of how we see ourselves, and acceptance of gender self-attesting is growing. Now, under new guidelines, the Social Security Administration (SSA) is changing with the times. All individuals will now be allowed to self-attest to their gender, to make sure that their records with the SSA align with

Fraudulent Social Security Medical Exam Reports May Lead to Disability Application Denials

December 5, 2022

When applying for Social Security Disability benefits, applicants are often required to submit to a consultative medical exam to determine if their impairments prevent them from being able to work. The exams are performed by government contractors. While contractors do not approve or deny a patient’s application, the consultative exam is often a basis that

Pandemic Hangover: Social Security Struggles to Provide Customer Service

November 1, 2022

In the face of the raging COVID-19 pandemic, Social Security closed all of its more than 1,200 field offices. The field offices reopened in April 2022, but Social Security is still struggling to properly serve the American people and return to pre-pandemic levels of functioning. Data the Social Security Administration (SSA) recently provided to Congress

Social Security Administration