Social Security Administration

Embattled Social Security Watchdog Resigns

July 2, 2024

After a tumultuous five-year tenure, Social Security Inspector General Gail Ennis called it quits. For years, Ms. Ennis has been accused of mismanagement of the Office of the Inspector General (OIG), which is supposed to oversee the Social Security Administration (SSA) to promote efficiency, effectiveness and economy. The OIG is also tasked with preventing and

Social Security Disability Reduces How Much Past Work You Must Document

June 3, 2024

What do video store clerks, movie theater projectionists, VCR repair people, switchboard operators, typesetters, and encyclopedia sales representatives all have in common? Their jobs are among those that have become obsolete in the past decade or more. In the not-too-distant future, travel agents, assembly-line workers, taxi dispatchers, telemarketers, and many others could also find that

Social Security Commissioner Martin O'Malley

Social Security Commissioner Pledges Better Customer Service for Disability Benefits Applicants

June 2, 2024

“We can and will do better,” newly appointed Social Security Commissioner Martin O’Malley told a congressional panel recently. Many advocates for Americans with disabilities say the Social Security Administration (SSA) must do better, too, because there is a customer service crisis at the agency. Consider these statistics: In the late 2010s, it typically took the

A stylized photo of a man looking at a large hourglass in a desert.

Social Security Disability Wait Times Soar Even Higher as the Backlog Balloons

February 4, 2024

Winning Social Security Disability Insurance (SSDI) benefits has always been a long and difficult grind. For Americans who have disabilities, wait times for appeal hearings have been frustratingly long for some time, and they have gotten worse, reaching record highs. The time it takes for the Social Security Administration (SSA) to process even initial applications

Social Security Administration